Unlocking your Tesla with a phone is the epitome of modern convenience. However, it can be quite frustrating when this method fails to work. The problem could be related to either software or Bluetooth connection.
If you find yourself in this situation, rest assured, you are not alone. Many Tesla owners have experienced this perplexing issue.
In this article, we’ll explore the reasons behind your Tesla not unlocking with phone problem. Additionally, we will provide practical solutions to get you back on the road hassle-free. So, Let’s dive right in.
Tesla Not Unlocking with Phone: What Does It Mean?
Tesla Phone Key Dilemma:
Imagine this: you’re approaching your Tesla, having your smartphone with you. You’re excited to start your journey. You pull the door of the car expecting it to be unlocked, as it was intended.
But this time, nothing happens. The car remains stubbornly locked, and you’re left perplexed and inconvenienced. If this scenario sounds familiar, you’re going through the issue that Tesla not unlocking with phone.
How Can You Be Sure That Your Tesla Has Issues with The Phone Key?
Tesla owners can use their smartphone as a key for their vehicles, eliminating the need for physical keys or fobs. This feature is built into the Tesla app, and it utilizes Bluetooth technology to connect the phone to the car.
However, there may be instances when the phone key is not working as it should. Some of the indicators associated with Tesla not unlocking with phone include:
- Inconsistent auto unlock and lock: Some Tesla owners have experienced inconsistent auto unlocking and locking when approaching or leaving their vehicles.
- Tesla not recognizing the Phone Key: This is one of the most common issues, where Tesla fails to recognize the phone key.
- Phone key not starting the car: Another common issue is when the phone key does not start the car.
How Does Tesla Phone Key Work?Understanding the Basics
The phone key feature is built into the Tesla app, and it utilizes Bluetooth Low Energy (BLE) to communicate with the car. When set up correctly, the phone key system enables you to lock, unlock, and even start your Tesla with just your phone.
To use the phone key feature, you need to have the Tesla app installed on your phone and logged into your Tesla account. You also need to pair your phone with your car via Bluetooth.
You can do this by following the instructions in the Tesla app. Or, you can watch this video instead.
Once paired, your phone will automatically connect to your car when you are within range. You can then use your phone to unlock your car by approaching the door.
Related Post: Tesla Phone Key Not Working: Here’s What You Need to Do!
Causes Of Tesla Not Unlocking with Phone
In the majority of cases, the issue is related to either Android App Optimization or Bluetooth connection.
Cause 1: Android App Optimization Issue
The Tesla app phone key not unlocking the door issue is primarily caused by the app being put to sleep or optimized for battery usage on Android devices.
- The issue affects Android phones running 8.0 and above.
- The problem occurs because the Tesla app is being put to sleep or optimized for battery usage.
- The app being put to sleep is an optimization feature to save battery life.
Cause 2: Bluetooth Connectivity Issue
The strength of the Bluetooth signal coming from the phone is important for successful key usage. Below are key factors that prevent the use of the Phone Key to unlock a Tesla:
- The 2.4 gigahertz Bluetooth signal is not strong enough to pass through the human body due to water blocking the signal.
- When the phone is behind the body or in the back pocket, the car does not unlock.
- Both iPhone and Android devices can be affected since they both operate on the same Bluetooth spectrum.
To learn more about the reasons why the Tesla Model 3 is not connecting to your phone, you can watch this video.
In a survey of Tesla enthusiasts, around 20% experienced this issue during ownership. This means that one in every five Tesla owners has encountered this inconvenience at some point.
Solutions for Tesla Not Unlocking with Phone?
Now that we’ve identified the primary causes, let’s explore practical solutions for each problem:
1. Disable App Optimization
To resolve the problem, go to the phone’s settings and disable app optimization for the Tesla app. This will prevent the app from being put to sleep.
You can do this by following the below instructions.
Step_1:
Go to “Settings” and search for “Optimize Battery Usage” on your phone. You can also go to this menu by selecting Settings>Apps>Special Access> Optimize Battery Usage on your Samsung phone.
Step_2:
The list displays apps that are not optimized. Click on the “Apps not optimized” button at the top.
Step_3:
Now, click on “All” to view both optimized and unoptimized apps.
Step_4:
After that, find the “Tesla” app, which may be at the bottom of the list.
Step_5:
You will notice a blue checkmark next to the Tesla app, indicating that it is being optimized. To resolve the issue, simply uncheck it.
If you’re still experiencing issues after disabling app optimization, the problem may be related to Bluetooth connectivity.
2. Ensure Flawless Bluetooth Connectivity
Here are some tips to maintain a flawless Bluetooth connection and overcome Phone Key issues.
- Carry the phone in the front pocket or purse: It’s best to avoid keeping your phone in your back pocket. Always keep it in your front pocket or purse to improve signal reception.
- Minimize interference: Avoid placing your phone near devices that emit high-power signals, as they can interfere with the Bluetooth signal.
Here are some additional tips to resolve this issue:
- Don’t close or restrict the Tesla app in the background.
- Update the Tesla app to the latest version.
- Keep your phone charged.
- Restart your phone if the problem continues.
- Contact Tesla support for more help.
This article was designed to be useful and informative for you. However, if you’re wondering why your Tesla makes noises when it’s powered off, you can check this article.
Related Post: How to Fix Tesla Not Recognizing Your Phone?
Frequently Asked Questions [FAQs]
Why does my phone key work sometimes but not always?
Inconsistency may result from signal fluctuations, interference, or background app restrictions. Check settings and surroundings for a consistent experience.
How do I know if my phone is compatible with the Tesla phone key?
You can check the list of compatible phones on Tesla’s website or contact Tesla customer support for more information.
Can I use more than one phone as a key for my Tesla?
Yes, you can use up to 19 phones as keys for your Tesla.
Does my phone model affect the phone key’s performance?
Yes, it can. Older phone models or devices with outdated Bluetooth technology may experience more connection issues.
What should I do if my Tesla still doesn’t unlock after trying all the troubleshooting steps?
If the problem persists, contact Tesla’s customer support. They have the expertise to address more complex issues and provide tailored solutions.
Read Also: Tesla Phone Charger Not Working: A Comprehensive Guide
