If you’re a Tesla owner, you must have heard about one of the most convenient and innovative solutions, the “Tesla Mobile Service“. But do you know what it is or how the service works and how much the Tesla mobile service cost?
Tesla Mobile Service eliminates the need of visiting the physical service center by bringing car repair or maintenance straight to their homes. This service will cost $1 per mile round trip and can cost as much as $475 or more depending on the service you choose.
What Is the Tesla Mobile Service?
Before discovering the pricing structure and further details of Tesla Mobile Service, you should first know what it is and how it works.
Tesla Motors offer two types of customer services: “At Home Service via its Mobile Service” and direct assistance from the Tesla Service Center.
Tesla launched its Mobile Service Squad, commonly known as either Tesla Mobile Service or Tesla Rangers in April 2010 to provide at-home service to Tesla’s United States and Canadian customers.
Tesla Mobile Service Rangers means a team of specialized technicians who visit Tesla owners’ (only limited in USA and Canada) homes, offices, or parking garages to perform various services on their vehicles.
These technicians are trained to handle a range of issues, from routine maintenance to more complex repairs.
Due to Covid, Tesla has also begun to offer a “No-Touch” service experience since 2019.
This permits the expert technician to work on designated cars without the owner having to be present or unlock the vehicle. This offers an added degree of convenience and security.
Besides Canada, Tesla Rangers Service or Mobile Service is currently available in various locations in the United States (Arizona, California, Colorado, Connecticut, Delaware, Florida, & Georgia) and the United Kingdom.
In the US, Tesla Mobile Service Rangers are based at regional Tesla showrooms and stand-alone service centers, which are being opened throughout the country.
Related Post: Tesla Roadside Assistance Cost: Detailed Breakdown
Is Tesla Phone Service and Tesla Mobile Service the same thing?
No. Tesla Phone Service and Tesla Mobile Service are two different things.
Tesla Mobile Service is a service provided by Tesla where a technician comes to your location to perform repairs or maintenance on your Tesla vehicle.
On the other hand, Tesla Phone Service is a support service provided by Tesla where you can call their support team for assistance with any issues or questions related to Tesla products, including their electric cars.
How Does the Tesla Mobile Service Work?
Tesla Mobile Service Support is a unique approach to vehicle servicing, and the process begins with the Tesla app.
It starts when the customer describes the issue or the service that they need via the Tesla app. The Tesla authority will then determine if the problem can be resolved by a mobile technician or if it must be addressed at the Tesla body shop.
If you have described the issues clearly and the authority finds it fixable via any Mobile Service Technician, a Tesla Ranger will be dispatched to your location at the scheduled time.
These technicians are highly trained and flexible, even working in shifts to provide round-the-clock support.
Keep in mind that the Mobile Service Team cannot undertake all services. So, if the authority finds the problem too complex, you will get an appointment to visit one of the nearest Tesla Service Centers.
Benefits of Choosing Tesla Mobile Service:
Here are some benefits of choosing Tesla Mobile Service over traditional service centers:
- Tesla’s mobile service staff may visit your location for minor repairs and maintenance, saving you time and effort.
- It will be more convenient and time efficient for busy individuals in remote areas. Even the hourly labor rate is lower than the actual labor rate at any Tesla-specific service center.
- Tesla service technicians are well-trained and well-versed in Tesla cars. So, they can precisely detect problems and fix them faster than local mechanics.
How Much Does Tesla Mobile Service Cost?
Tesla offers mobile service to its customers for free if the service is covered under warranty. However, if the repair is not covered under warranty, the cost varies depending on the service provided.
Reportedly, the average cost of Tesla’s mobile service is around $200, but some services may be more expensive.
According to Tesla, they charge $1 per mile round trip from the nearest Tesla service center with a minimum $100 charge and can go up to $350.
However, customers with long-term plans can expect better deals than the estimation shows.
Factors Affecting Tesla Mobile Service Costs:
- Distance and travel time: The farther a customer’s location is from the nearest Tesla Service Center, the higher the technician’s charge will be.
- Type or complexity of required service: Regular maintenance, performing repairs of car parts, or upgrades.
- Required time to finish the job and extra charge for additional services that were not included in the main service.
Even though it’s difficult to answer the exact rate of Tesla Mobile Ranger services for different repairs or services, here are some of the estimates that are available based on consumer experience reports:
| Available Tesla Mobile Services | Estimated Service Cost |
| Tire rotation | : ($35 to $100) |
| Brake System flush or cleaning | : ($100 to $120) |
| 12v Lead Acid battery (older models) replacement | : $150 to $500 (only Technician’s charge) |
| 12v Lithium-Ion battery replacement | : $120 to $250 (Only Technician’s charge) |
| Air condition servicing | : Around $50 to $70 (Only Technician’s charge) |
| Battery replacement | : Up to $5000 (including parts price) |
| Brake replacement | : Around $1000 (including parts price) |
| Full Maintenance service | : Approx. $475 or more |
Guide to Book a Tesla Mobile Service Appointment:
If you want to get the Tesla Mobile Service at your place, follow the below steps to book your Tesla Mobile Service Appointment:
- Install the “Tesla app” on your phone (if you still do not have it) from the Apple Store or Google Play Store.
- Once you open the app, you will see the “Service” option on the home screen of that app.
- Now tap on that command, which will direct you to the “Scheduled Service” option and then, to a list of repair or service topics to choose between. So, from that list click on the topic(s) that you need help with.
- After that, you will be directed to the option where the system will ask you to provide details about the issue that you are facing and may ask you to add some close-up pictures as a reference too.
- Once you are done, click on the “Next” button. Then you will be asked to choose the date and time that works for you. So do that and confirm your appointment.
- You will be notified via text and mail that your appointment has been successfully booked.
- A mobile technician will arrive at your location at the scheduled appointment time to service your Tesla.
Note: Depending on the issue, you may be able to schedule a mobile service appointment directly through the Tesla app, or you may need to contact a Tesla repair shop near you.
Frequently Asked Questions [FAQs]
Do I have to pay for Tesla Ranger or Mobile services?
Yes, you will have to pay at least the minimum charge for Tesla’s Mobile or Ranger Service.
What is the range of Tesla Mobile Service?
Reportedly, Tesla’s mobile service staff will go up to 50 miles or 81 kilometers from any Tesla-specific Service Center to reach and serve their customers.
Is Tesla Mobile Service free?
No. Minimum labor costs will be charged.
How much does the Tesla phone service cost?
The cost of Tesla phone service varies depending on the specific plan you choose. However, generally, plans are priced around $10 per month for basic talk and text.
