One of the many perks of having an electric vehicle is sometimes tesla mobile access disabled. The problem occurs from poor network connectivity, outdated mobile app software, etc.
To avoid these, fix the internet connection and update the mobile app software. Keep your eyes on the article to know everything in detail.
Why Is Your Tesla Mobile Access Disabled? (Fixes Added)
While you find so many facilities using the Tesla mobile app, its access sometimes gets disabled. And you can face issues with its services.
So, how does it occur and what can be the solutions? Both causes and solutions are given below:
1. Issues with Account
Tesla mobile access might get disabled as a result of account-related issues. Forgotten passwords or security difficulties may be among these problems.
You won’t be able to use the mobile app to access your Tesla account if you’ve forgotten your password.
Also, for your protection, Tesla may temporarily disable mobile access if they suspect unwanted access or security breaches connected to your account.
Fix:
In this case, you can reset the password which is an easy task. To reset your password:
- Visit the official Tesla website or run the Tesla app.
- Choose “Reset Password” or “Forgot your password?”
- To reset your password, stick to the instructions. You will get an email with a link to reset your password.
- Create a secure password to sign in to your account.
2. Network Connectivity Problems
The app may be unable to connect to your Tesla due to poor or unreliable network access on your mobile device.
Fix:
Make sure your mobile device has a reliable internet connection, which should be Wi-Fi or cellular data. Try reconnecting after restarting your mobile device.
3. Outdated Mobile app Software
Outdated mobile app software may cause compatibility problems and disable mobile access. For the software to work correctly and securely, updates are necessary.
Fix:
Use these steps to update the Tesla mobile app:
For Android Devices:
- Launch the Google Play Store.
- In the upper-left corner, click the hamburger menu with three horizontal lines.
- Choose “My apps & games.”
- Select the Tesla app from the list of installed apps.
- Tap “Update” if an update is available.
- Download the updated version and install it which will take a few minutes.
For iOS Devices (iPhone/iPad):
- Activate the App Store.
- Tap on your profile picture.
- To access the “Available Updates” section, scroll below.
- When you locate the Tesla app, click “Update” if it appears.
- Download the new version of the software and install it taking a few minutes.
While updating the new version of the mobile app software, don’t drive the car.
You may turn on automatic app updates for both Android and iOS devices to make sure your Tesla app is always updated. Find the automatic update setting in the app store settings and turn it on.
4. Temporary Server Issues
Because of the temporary server issues, your Tesla mobile access gets disabled. These difficulties could take place because of server maintenance or other Tesla technological difficulties.
Fix:
Through the official website, social media accounts, or the mobile app itself, Tesla can offer status updates or notifications. Visit these sources for details on current server problems and anticipated times of resolution.
The app itself may occasionally be the cause of the problem. Try restarting the Tesla mobile app.
5. Limitations on Mobile Data
If your mobile plan has reached its limit or you’ve used more data than allowed, it may disable the mobile app access.
Fix:
Verify the specifics of your plan, including data restrictions, caps, and any additional fees.
The majority of mobile devices have features or apps that let you keep an eye on your data usage. Utilize these tools to keep track of your usage and spot any spikes or odd data usage.
When possible, use Wi-Fi networks on the mobile while using the app. Wi-Fi is frequently faster and more dependable than cellular connection and doesn’t count for mobile data plans.
You cannot forget that even when you are not actively using some apps or services, they may still use data. Deactivate them.
How To Pair Phone with Tesla to Use It as A Phone Key?
Installing the Tesla app on your phone and signing in with your Tesla account are requirements for using your phone as a key.
Additionally, you need to pair your phone with the car. To do so, you need to activate Bluetooth on your phone. Follow these instructions to establish your phone as a key:
- Select Locks by clicking on the car icon in the lower left area of your car’s touchscreen.
- Select Add Phone Key by tapping the plus (+) sign next to the Key.
- Turn on the Bluetooth in your car according to the on-screen directions. Your Tesla will look for your smartphone and safely connect through Bluetooth.
- You’ll get a message confirming that your mobile device has been connected as a Phone Key when the pairing task is complete.
Read Also: Tesla Phone Key Not Working: Here’s What You Need to Do!
Frequently Asked Questions [FAQs]
How do I enable mobile access on my Tesla if it is suddenly disabled?
To enable mobile access on Tesla:
- Look for any issues with your Tesla account and fix them.
- On your mobile device, make sure the internet connection is reliable.
- Install the most recent version of the Tesla app.
- If problems continue, get in touch with Tesla Support so they can help you reactivate mobile access.
Can you use a Tesla without a smartphone?
The vehicle considers that you don’t use a phone by default. Two “key cards” come with the car when you purchase it. These cards let you operate the vehicle’s doors, motor(s), and other features just like a key.
Can you connect 2 phones to Tesla?
Yes, even you can connect up to ten Bluetooth phones at once to your Tesla.
Can 2 people share a Tesla account?
Share your vehicle with multiple drivers through the mobile app, then go to Security & Drivers > Manage Drivers > Add Driver to create their Tesla Profile.
Read Also: The Tesla Immersive Sound for a Banger Drive Experience!